Ultimately, customers define quality.  Sause Bros. is therefore committed to providing services, interactions, policies, and procedures that will ensure customer loyalty.  We recognize that long-term customer relationships provide the most effective collaborative atmosphere in which our mutual commitment to quality may be implemented.  We will work to make every call, every written communication, every personal interaction, every decision a reflection of our commitment to customer loyalty.  Our aggressive internal auditing and customer feedback programs enable us to monitor our progress and react quickly and proactively to enhance the quality of our services.